Shipping Policy

1. Delivery time

When processing your order, we consider these factors when calculating the Estimated Delivery Date:

- Order Processing Time:

+ After your payment is authorized and verified, we will start processing your order,and this process often takes 5 -7 business days, so please be patient with us.

- Transit Time:

+ The duration of transit varies based on your location. Rest assured, we prioritize selecting a stock that is closest to your area to speed up shipping and ensure the swiftest delivery of your order.

+ You'll receive a shipment notification email and message that will provide you with the tracking number once it is shipped.

+ SHIPPING SERVICES

Country	Carrier	Delivery Timescale
US	UPS/DHL/USPS/Yun Express	90% of orders arrive 7 days after despatch
UK	RM	95% of orders arrive 3 days after despatch, and almost all within 5 days*
CA	Canada Post, Yun Express	95% of orders arrive 10 days after despatch
AU	Fastway/ Auspost /Yun Express	90% of orders arrive 7 days after despatch
NZ	Fastway/Nzpost	95% of orders arrive 10 days after despatch
DE	DHL/Asendia	95% of orders arrive 4 days after despatch
France	DHL/Asendia	95% of orders arrive 10 days after despatch
IT	GLS	95% of orders arrive 4 days after despatch
BE	DHL/Asendia	90% of orders arrive 10 days after despatch
NO	DHL/Asendia	90% of orders arrive 15 days after despatch
ES	DHL/Asendia	90% of orders arrive 10 days after despatch
DK	DHL/Asendia	90% of orders arrive 10 days after despatch
IE	DHL/Asendia	90% of orders arrive 15 days after despatch
CH	DHL/Asendia	90% of orders arrive 10 days after despatch
SE	DHL/Asendia	90% of orders arrive 10 days after despatch
AT	DHL/Asendia	90% of orders arrive 15 days after despatch
PL	DHL/Asendia	95% of orders arrive 4 days after despatch

*Please note that these are estimated delivery times only.

2. Shipping charge

Shipping charges are estimated due to your location, the order’s weight and shipping method. The minimum standard shipping fee will be $6.99.

Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

3. Shipping methods

We offer a range of shipping options to cater to your needs, including standard and expedited shipping.

+ Standard Shipping: This option is available for most countries where our products can be delivered.
+ Expedited Shipping (also known as Express Shipping): For customers in the United Kingdom, the United States, Canada, and Australia.

4. Customs and Duties

For international orders, please be aware that customs duties, taxes, or fees may be applied by your country's customs department. These charges are the responsibility of the recipient.